Basic management Skills - What Makes a Good Manager?

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Basic administration skills are primary to run a small business. Some company owners believe that foremost vs managing is most important. In reality, you need to be able to both lead and manage.

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What makes a good manager? There are specific company administration styles and skills to focus on; specifically for small company owners. If you're the owner or owner of a small business, it's foremost to understand what those basic administration skills are and to try to merge them into your own behaviors. Why? Because some skills are more flourishing than others and because some styles will engage your employees, while others will dis-engage them.

Business administration skills such as planning, decision making, problem solving, controlling and directing, and measuring and reporting are needed for the daily operation.

Using their small company plan, efficient managers direct the company operation. Communications, benchmarking, tracking and measuring are tactics and strategies that they use to check their direction, to adjust the plan (if necessary), and to move the company forward. Good managers act to perform the desired results; and they conduct people and resources to get where they want to go.

Understanding what makes a good manager, means understanding what motivates employees.  How do you build an environment and culture that encourages employees to participate? How do you growth employee productivity and employee satisfaction; simultaneously? How do you recruit the best talent, and then keep them? How do you train your staff to solve problems, make decisions, and involve others in the process? These are just some of the challenges, and responsibilities, of managing.

As a manager, you need to understand what the tasteless company administration styles are (autocratic, paternalistic, democratic, and passive are the most tasteless styles). And you need to understand what your style is, and how that style affects company results.

Four company administration Styles:

Autocratic: The owner makes all the decisions; a "command and control" (militaristic) administration style. Focus is on business; doesn't want any personal 'stuff' to get in the way. The benefit is that decisions are made quickly. The cost is in high employee turn-over as employees find this style difficult, and stressful. Paternalistic: The owner makes all decisions (or most of them) but focuses on what's best for employees. The benefit is that employees feel the company is taking care of them. The cost is that employees don't take care of company - they are uninvolved and have diminutive at risk. Democratic: The owner wants input from the whole 'team' and majority rules. Often good decisions are made and employees feel involved in the company (the benefit to this style) but the process is very slow and you can't all the time make every person happy. Passive: The owner abdicates responsibility to the employees; and calls it delegation. The benefit is that employees often step send and learn in this environment. The cost is that the direction is scattered and there can be numerous false starts because there is no real manager.

Managers typically use more than one style, depending on the situation. If brainstorming creative new stock ideas is today's focus, then the owner may want to use a democratic or passive style. If a decision about retention or firing an under-performing employee must be made, the owner may need to use an autocratic or paternalistic style (hopefully not a democratic or passive style).

In most small businesses, the company owner is also the owner and the leader. In your business, make sure that you have a good understanding of your own company administration styles, skills and qualities and learn how to operate them and use them as necessary.

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