Thursday, July 19, 2012

Cubical Etiquette - Yes There Are Guidelines to Sharing Open Office Space

Voice Conference Call - Cubical Etiquette - Yes There Are Guidelines to Sharing Open Office Space
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Having spent many years of my pro life working in a cubical, I do understand the work environment and challenges of cubical life. When I started working for a major corporation, all exempt executives had an office. Along came a manufacture efficiency advisor and the next thing we knew we were giving up our office with a door and attractive into the more efficient, cost recovery world of the open cubical.

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It was a perk if you were at the level to get the high walls. Gone were the doors, the privacy, and the quiet and comfort of having a secret work space.

Today, most employees are use to having a cubical as their work space area. The challenge is they tend to forget that their space is legitimately a part of other people's space as well. This brings us to "Cubical Etiquette". It starts with each someone having an vast awareness of the space around them. Our behavior has an impact on all the employees who share this common space. When we pay attention, we show respect and observation to others - which is a requisite part of building strong business relationships and teams.

Below are the basic guidelines and manners that should be followed to foster a more effective work environment.

Do's

* Respect a person's time. Because there's no door to close, the other someone can't legitimately signal they are busy.
* As a visitor, "knock" lightly or say "May I come in?"
* Be respectful of "noise". If you have a loud voice, get in the habit of speaking more softly.
* If your business allows music at your desk, keep it low or use headphones.
* Ask fellow employees to "quiet down" if needed; do it politely, without anger and with a smile.
* If a conference is secret or confidential, find a conference room or secret office for the call or meeting.
* If you plan to use a speaker phone, find a conference room or secret office for the call.
* Keep your work space clean and pro looking. Request the supplies you need to speak order with your paperwork and projects.

Don'ts

* Assume the someone is automatically available to talk with you. Ask if it is a good time to talk. If not, ask when they will be available.
* Barge into a cubical. This is someone's office even though it doesn't have a door.
* Stand up or hang over the cubicle wall to have a conversation. If you and a co-worker have an agreement that it's Ok to have conversations "over the wall", then that's fine. Just make sure to keep your voices down. Other employees don't want or need to be part of your conversation.
* Talk louder when you are on the phone; some population unconsciously raise their voice when on the phone.
* Have inordinate personal calls. You're in a work environment and no one appreciates having to listen to your personal business.
* Shout a Request or response to a around cubicle. Walk over or pick up the phone.
* Use the speaker phone, if it's only a two-way conversation. Use a head set if you need to be hands free.
* Hover at or over a cubicle, if the someone is on the phone. Leave and come back later.
* Use profanity in the workplace. It's unprofessional and you don't know who it may offend.
* Make inappropriate or obnoxious sounds: burping, slurping, exaggerated yawning or tapping a pen.
* Pin-up anyone distasteful: pictures, jokes, quotes, etc. Keep away from risqué, gross, obscene, racist, sexist, political or religious overtones. Never pin-up anyone that would be considered "anti-corporate", such an report from a newspaper or magazine.

Special observation about your workspace décor

Creating a space that is reflective of your personality and style is important to your comfort and productivity at work. However, you need to keep in mind your job and your work environment. Do you meet face-to-face with clients where the business image is important? Is your business cultural conservative, such as a bank, or is it creative as in a marketing or manufacture company? Know the expectations of your company's image and standards for its employees. If you are not sure, ask your boss or just look around.

How you behave and personalize your workspace shows anyone who walks by your level of professionalism. All the time put your best image forward.

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